Returns & Exchanges
At Scentrique Niche Perfumes, we want you to be completely satisfied with your olfactory journey; however, due to the personal nature of our products, we can only accept returns on unopened and sealed items within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our concierge team via email with your order number and the reason for your return to receive a Return Authorization number.
- 2.Secure Packaging
Carefully pack the unopened perfume in its original manufacturer packaging and shipping box to ensure the delicate glass bottle is protected during transit.
- 3.Ship the Item
Affix the provided return label or use a tracked shipping service to send the package back to our boutique warehouse.
- 4.Inspection and Refund
Once our specialists verify the seal is intact, we will process your refund to the original payment method within 5-7 business days.
